[Resolved] Eureka Forbes — NO maintenance service for more than five days | |||
I have a Aquaguard Classic machine. I had registered a request for attending to the machine as early as 8 a.m. on[protected] on 3988 3333. I have been following up on that eversince with further calls on 17th, 18th and 19th. Till this time at noon on 19th no technician has turned up for servicing. I have an AMC valid upto Feb 2015. My customer # is [protected] and the complaint # of 18th is [protected]. I have been trying to talk to Sri Imayavaramban, Sales Manager whose tel # was given to me as[protected] by the call centre. He does not pick up the phone at all. One of his assistants asked me to ring up their franchisee Shajee Enterprises on Chennai # 4214 1402. The cat was out of the bag. I was told that the franchisee has ONLY ONE TECHNICIAN working. So he is not able to attend to calls. God help who buy Eureka Forbes products and enter into AMC with fond hopes. I can be reached on[protected]. V.KUMARAN Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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We request you and give us another chance to serve you with the best we have.
We have made a note of your contact details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team