[Resolved]  Eureka Forbes — No one to attend and service my device

Address:Bangalore, Karnataka

Hi, We have raised multiple issues to resolve the issue. The service person came to our place on Aug end Sep 2015, Immediately after he left the system stopped working, we raised the issue again however another person came and he told someone else has attended so he is not responsible. The customer voice message tells that this will be attended and solved within 48 hours, Very poor response from customer care or service person. I dont understand when they cant provide the service and good product why you are promptly taking money and fooling us. The customer care gives multiple numbers which are invalid and tahy play around It too irritating, No one has solved /serviced my equipment inspite of contacting the customer care and any complaint cell. We have raised multiple complaints and the service persons are too rude, Latest Complaint number available with Eureka forbes lodged on 21/09/2015: 83545711 (Raised lot of complaints previously as well)
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Aug 7, 2021
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Sep 27, 2015
Updated by Alnm VD
The ivr system gives number as [protected] and when i try to use this number to escalate in the eureka forbes website they tell its invalid ticket...hope atleast god understand there process and service and commitment towards society water processing being essential service in this ages
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Hi Alnm VD,

Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.

Regards,
Eureka Forbes Team

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