[Resolved] Eureka Forbes — no response at service request of water purifier since 3 month

khichervikas

from Hisar, Haryana

Address:

STREET NO-11 JAWAHAR NAGAR HISAR HARYANA, Hisar, Haryana, 125001

I am customer of eureka forbes with customer code [protected].I have classic purifier under insured spares part period from[protected] to[protected] photocopy of receipt attached). I contacted with customer care and authorised dealer in hisar again and again for electric fault in purifier but no response.Now time comes for mandatory service.Again no .Response.I find this platform to contact higher authority of eureka forbes.Please provide us hassle free service.That was your promise and moto.

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Nov 14, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2019

Eureka Forbes Customer Care's response Dear Vikas,

Your details have been sent to my team in Hisar. They will get in touch with you as soon as possible to assist you further.

Regards,
Priya

Verified Support

Oct 14, 2019

Eureka Forbes Customer Care's response Dear Vikas,

Basis the feedback from my team, I understand that your concern has been resolved. Thank you for your support. Do let me know if you require any further assistance.

Regards,
Priya

Oct 22, 2021

Updated by khichervikas Nobody of your team contacted with me. service of purifier done by private local service man.i discontinued your service in future.your service has fall down at worse position.
thankyou for your cooperation