Eureka Forbes — No response for Servicing/Repairing after following n number of times

Address:Mumbai City, Maharashtra

Hi, I would like to bring into the light the worst servicing provided by Eureka Forbes. I have sent an SMS/Filled online form for servicing/ Called customer care more than 4 times, but no one ever showed up for the servicing. After calling i always got a response that we are escalating your complain to higher level but nothing happened ever. Finally, i gave up and called the private water purifier servicing guy to repair the purifier. This is totally pathetic. They do not even respond for anything. I hope if you are reading this then at least improve your service a bit.
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Eureka Forbes customer support has been notified about the posted complaint.
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Dear Kumud Mandal, we are sorry to hear about your experience.
We would like to take this opportunity to resolve all the complaints you have.
Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.
Regards,
Eureka Forbes Team

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