Eureka Forbes — No response to AMC and complaint on water purifier

Dear Sir/ Maam,

I have filed my request on the helpline of Eureka Forbes on 25th July 2024. I have paid the full AMC amiunt for the whole year.
Compliant number: CM[protected]

I must have made over 10 calls to the helpline number. Everytime I get the same reply that the issue has been escalated and you will receive a call from the Service Engineer today.

That today has not arrived until this moment.

I am utterly frustrated with this approach and lacklustre response. why do they collect the AMC in advance ?
I cannot talk to anyone else except the helpline attendant, who can only promise and cannot share any other contact details.

Such unpressional service from Eureka Forbes is highly regrettable.
I will NEVER prucahse any product from this company again..

Pls help me in getting a refund my AMC amount or send the service engineer immediately.

If Eureka Forbes cannot do either, I would consider the AMC amount as donation to this ailing company.
May this Company's soul rest in peace.

Rgds

Rakesh Shinde