Eureka Forbes — No service for Aquaguard Water Purifier

Address:

Bhubaneswar

I have submitted a complaint for servicing of Aquaguard ASTOR UV+UF which is installed in my residence on[protected] vide service request number - CM[protected]. But no action taken and even no even a call received from the concern organization / company.

Even though I have bought the AMC "Maintenance and Repair
Services SAUVUF200C24 AG ASTOR UV+UF-24 MTHS COMP AMC" for the specified product on[protected] worth Rs.5000/-. But no action taken by the company / staff / authorized person for the repair / maintenance even after 17 days.

As the rainy season has been started due to which the water is not advisable to drink without purifying. But me & my family are facing problems in purification of water, due to ignorance of the Eureka Forbes company.

Hence I am bound to raise this complaint here. Hoping that quick action will be taken with justified compensation.

Debadutta Samantray