Eureka Forbes — No Service offered in AMC despite of multiple reminders - TicketId: #QUNK-31796

Poor Quality of Service: During AMC, I was told that service request will be Auto-Generated and technician will come on scheduled time without any manual booking request. I am extremely disappointed to say that auto request was generated in Nov'23 but nobody responded. I am following from past 4-5 days for the service as my entire family is not well these days and I feel it's happening due to intake of impure water but nobody is taking ownership. I registered a complaint about the ongoing issue but still nobody responded. Despite repeated follow-ups, the service technician did not arrive as promised, and the delay caused a great deal of inconvenience to my family. The lack of punctuality and failure to resolve the issue in a timely manner reflects poorly on the company's commitment to customer service.

Complaint No:CM[protected] & WO[protected]