Eureka Forbes — No Service Provided - Calling Customer Care daily for 21 days now

Address:

SP Joyville, Hinjewadi Phase 1

I purchases Gold AMC plan on 5th Nov and on same day I raised request to change filter. My purifier is not working properly and water quality is not good.

I have been chasing the Customer care for last 21 days - calling them on daily basis but no one is visiting me to check my water filter.

I am buying water from outside daily for a family of 5 people for last 21 days ! What is the use of buying such costly Water Purifiers and AMC if we cannot use it ? How will this loss be compensated ?

Complaint No -
Customer ID - [protected]
Componenet ID[protected]
Service Request No - CM[protected]
Customer name - Akash Ghogare
Contact number - [protected]