[Resolved]  Eureka Forbes — no servicing as per amc

I am using eureka forbes water purifier around 20 years and having regular amc s. Last amc was for 3 years from 20/07/2017 to 18/072020. As per amc 2 free services per year to be provided. I received a sms on 23/11/2018 from eureka forbes that "mandatory service of your aquaguard due in dec 18 and a tachnician will visit"
Till date that did not materialise. I complained thru[protected] on 9 march 2019 and was assured that technician will visit on sunday (10/03/2019) at 11 am. Name of person was informed thru sms. No body turned up
Unable to understand why a company like eureka forbes has come down to such a low level. Now there is no consideration for a customer. Services has become horrible. To say the least.
Request rectify your attitude.
D k sengupta
20 rajani sen road. Kolkata 700 026
Email: [protected]@gmail.com