Eureka Forbes — No servicing done in the last one year | |||
In March 2014 I had paid an Annual Maintenance Contract fee of Rs.3800/- appx to Eureka Forbes for a period of 3 years. Its been a year and noone has turned up for the servicing which should have been done twice in the past year. However, I had received a call from the executive Mr. Vikas on 11th March inquiring about the availability at my residence, I had informed him to come on saturday 14th March. Till afternoon as he did not turn up, I called and informed him and he said he would be there in half an hour. Till today no one has come for the servicing. Thereby indicating to me that you have many customers to service and one customer is not of importance. Hence I need the refund of the entire amount of Rs.3800/- Was this information helpful? | |||
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Eureka Forbes customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
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In the meanwhile I have made several complaints, only calls are received but no concrete action taken.
Very disappointed and would advice everyone not to go in for the AMC at Eureka Forbes.
In the meanwhile I have made several complaints, only calls are received but no concrete action taken.
Very disappointed and would advice everyone not to go in for the AMC at Eureka Forbes.
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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We are sorry to hear about your experience. We would like to take this opportunity to resolve all the complaints you have. Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.
Regards,
Eureka Forbes Team