[Resolved] Eureka Forbes — nobody is coming since 5th march for service

rahul83

from Ghaziabad, Uttar Pradesh

Address:

B1/B2, 701, 7th Floor, Marathon Innova Marathon NextGen, Off Ganpatrao Kadam Marg Lower Parel, Mumbai – 400 013, India., Ghaziabad, Uttar Pradesh, 201010

I paid rs.4850/- for amc of aquaguard ro purifier via cheque of 10th march but they started my services from 5th march on the card of amc (Aquaguard maintenance contract) only. From that day, i've called many times to service my ro but every time i get a response that sorry for the delay today or tomorrow, you'll get service and nobody comes yet. Also didn't get a message from eureka forbes who will come for service and call from serviceman who will come.
My ro tds is now 0.3 is a very low quality of water. Even anyone can see dirt on water from the naked eye.
My service request no. Is [protected]

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Apr 26, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Mar 24, 2019

Eureka Forbes Customer Care's response Dear Rahul,

Your service request has been shared with my team in Ghaziabad. They will connect with you as soon as possible to complete the same. Request your patience meanwhile.

Regards,
Priya

Verified Support

Mar 26, 2019

Eureka Forbes Customer Care's response Dear Rahul,

I have received a feedback from my team that your concern has been resolved. You may get back to me in case of any doubts.

Regards,
Priya