Eureka Forbes — Non attendance of complaint; customer ID no. [protected]

Address:Kolkata, West Bengal

Dear Sir, I have got one eureka forbes aquaguard RO filter machine install in my residence (C-35, JVV, Salt Lake, Kolkata). The machine is under AMC for 2 years. the machine remains out of order frequently. I put up a complaint at 08.05 am this morning but till now (6pm) nobody turned up. Docket no.[protected].05 am) and another[protected] am). There are 5 members in my house and it is difficult to remain without drinking water that is why I spent a significant amount on AMC of RO machine. I cannot expect this sort of negligence from a reputed company like Eureka forbes. May I therefore request you to look into the matter and ensure that Eureka forbes provides appropriate customer care. Thanking you, Lt. Col. A K Das Email: [protected]@yahoo.co.in
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Eureka Forbes customer support has been notified about the posted complaint.
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Dear pdas07, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

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