[Resolved]  Eureka Forbes — non attending to complaint and not even acknowledging the complaint

Address:

110085

Below is the copy of complaint sent by mail to customer care. It was lodged on 12/11/2017. It has neither been attended nor acknowledged.

I have 3 years of amc expiring on 04/03/2020.
Ever since you have outsourced your services it is very difficult to get any issue solved nor the franchise is helpful.

I lodged a complaint with the local franchise on m. No. [protected] on 30/10/2017 at 1 pm. But upto now the service person has not attended,

I tried to register complaint by giving a miss call time and again. I am getting error 503.

I tried to register complaint on another site, but i am not able to fill my mobile no. It does not get edited. So i am not able to register from there too.

Can you please see.

My contract receipt no.[protected] dated 05/03/2017.

There was a time when while registering complaint from rmn, the operator used to address you by your name. He had entire records. Now sadly things have got really bad.