Eureka Forbes — non-availability of drinking water though in AMC from 11.06.2014 after frequent complaints from that date

Address:Kolkata, West Bengal

I have got one eureka forbes aquaguard (reviva) filter machine installed at my home, 6, deshbandhu road(East), kol-35 from 2008. But this year i have faced a horrible and unbearable situation of non-availability of drinking water. The machine is under AMC from 11.06.2014 and valid upto 10.06.2015 and remained out of order frequently. I put up complaints on .. 11.06.2014, 21.06.2014, 14.06.2014, 16.06.2014, but all my efforts went in vein. I am still now suffering from non-availability of drniking water. According to your executives all the connectors along with adaptor have to change to resolve the problem but it will take few months because of non-availability of spare parts. so, please resolve my issue and help my family along with my child to get drinking water ., debasree banerjee, [protected] / [protected]
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Eureka Forbes customer support has been notified about the posted complaint.
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Dear debasree banerjee, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your contact details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team
Thanks for your sincere and instant support...

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