[Resolved]  Eureka Forbes — Non completion of work in spite of having paid full amount in advance

Address:Bhopal, Madhya Pradesh, 462024
Website:eurekaforbes.com

Sir:
I ordered Eurovigil security system from Eureka Forbes on 20 June 2016 and paid advance 10000 and the balance amount 49940 before installation. Partial work has been done in the last 10 months. Hardware is lying with me and it may become defunct after some time. The technicians involved have stopped responding to my telephone calls. Even their superior has not responded to my email.

Please note: Customer ID 441793, Quotation no. 715045.

Thank you.
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May 22, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Apr 21, 2017
Eureka Forbes Customer Care's response
Dear Rajeev,

I've escalated your concern to my team at Bhopal. They'll surely look into it at the earliest.

Regards,
Anita
Verified Support
May 22, 2017
Eureka Forbes Customer Care's response
Dear Rajeev,

I understand that my team has resolved your issue. Do get back in case you need any further assistance. Thank you for your cooperation.

Regards,
Anita
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