[Resolved]  Eureka Forbes — non fulfillment of service contract

Address:Allahabad, Uttar Pradesh

I am a consistent user of so called world class products since last 25 years, But now I feel very sorry to convey the fact, that their "After Sales Services" has got worse to worst. It is just because of failing in have a quality franchise. Company is in hurry to sell the product only.
As a result, founder customer like me is now feel cheated from after sales services. For example, I am having 3years AMC for my Nova e-boiling water purifier ( registered with Allahabad Centre). Six months back, After Sales Services for Allahabad has been handed over to some private franchise ''SINGH ENTERPRISES" and due to unprofessional monitoring, customer like us is deprived of periodical services of product already in use (even after regular complaint to the service provider).
Company is neither responding nor resolving my complain lodged 3 times since 25th Jan-2014. Always respond to the feed back delivered by the customer.

With best wishes,

(U K DAS)
MIG-31, PREETAM NAGAR
ALLAHABAD
Mob. [protected], [protected]
Email- [protected]@yahoo.co.in
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Sir,

We regret the inconvenience caused to you and would like to resolve this issue on priority. We have made a note of your contact details. Our
executive will fix an appointment at your convenience and resolve the issue at the earliest.

You can also write to us at [protected]@eurekaforbes.com.

Regards
Eureka Forbes Team

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