Address: | Allahabad, Uttar Pradesh |
I am a consistent user of so called world class products since last 25 years, But now I feel very sorry to convey the fact, that their "After Sales Services" has got worse to worst. It is just because of failing in have a quality franchise. Company is in hurry to sell the product only.
As a result, founder customer like me is now feel cheated from after sales services. For example, I am having 3years AMC for my Nova e-boiling water purifier ( registered with Allahabad Centre). Six months back, After Sales Services for Allahabad has been handed over to some private franchise ''SINGH ENTERPRISES" and due to unprofessional monitoring, customer like us is deprived of periodical services of product already in use (even after regular complaint to the service provider).
Company is neither responding nor resolving my complain lodged 3 times since 25th Jan-2014. Always respond to the feed back delivered by the customer.
With best wishes,
(U K DAS)
MIG-31, PREETAM NAGAR
ALLAHABAD
Mob. [protected], [protected]
Email- [protected]@yahoo.co.in Was this information helpful? |
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