Eureka Forbes — Non Functioning Of Aquaguard Machine : in Jodhpur

Tanmay Pande

from Lala, Assam

Address:

Jodhpur, Rajasthan

[protected] is the machine number of new aquaguard machine purchased by my parents in jodhpur, Rajasthan. The new piece did not function at first so another piece was changed which initially was non functional but engineer mad it functional .The Machine is off road again since Yesterday . If this is the state of new piece and new models then company needs to seriously check its quality and service it provides.being The important part company claims to provide service 24 Hrs, but today being sunday is not able to do needful action. The bill has also not being given by Vendor.

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Comments

Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Dear Tanmay Pande,

We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. Please provide us with your contact details, our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

Regards,
Eureka Forbes Team

Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Hi Tanmay Pande,

We are still awaiting your contact details. Please send us the same as It'll help us trace your issue & resolve it at the earliest.

Regards,
Eureka Forbes Team.

Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Hi Tanmay Pande,

We have received feedback from our service team that your issue has been resolved. Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team.