[Resolved] Eureka Forbes — Non installation of Water purifier since 4 days | |||
My name is Nagamallaiah M. I have purchased Aquaguard Geneus water purifier on 15 Oct. 2014. The sales person Mr. Saravanan/ Murugesan (+91 [protected]/ [protected]) have promised that the installation would be done by 16th Oct. by evening. However, we have waited until then and contacted them the next morning on 17th Oct. But they've stopped answering calls since then. We waited for another day and now have contacted the customer care. They are further delaying the process by saying they would require another 24hrs to resolve the issue. Due to this unnecessary delays, we have postponed our professional and personal commitments. Yet the installation is not completed. We are totally disappointed and helpless with the service and response and worried about the future service problems from Eureka Forbes. Our receipt number is:[protected]. Contact no. +91 [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. | |||
 2 Comments | |||
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Worst Response from Eureka
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Dear Malli Matla, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your contact details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team
We request you and give us another chance to serve you with the best we have.
We have made a note of your contact details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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