Eureka Forbes — NON RECEIPT OF GIFT ITEMS

Address:New Delhi, Delhi

My customer Id is : [protected] I recently purchased Dr Aquaguard Magna. I was told that on full epayment i will be entiled for 2 gifts i.e. One Water purifier bottle and one Mocktail recipe. About 20 days elapsed but I have not received my gift items
Was this information helpful?
No (0)
Yes (0)
Eureka Forbes customer support has been notified about the posted complaint.
Jun 18, 2015
Updated by R K AHUJA
NOT RESOLVED AS YET. WHERE TO ESCLATE THE MATTER
Complaint comments 

Comments

Hi R K Ahuja,

We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. We have made a note of your contact details; our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

Regards,
Eureka Forbes Team
Despite my repeated requests and mails i have not received complimentary items i.e. Purifier Bottle & Mocktail Recepie book.

I have been chasing EF for last one & month from now.

R K AHUJA
[protected]
[protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7762
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information