[Resolved] Eureka Forbes — Non receiptof invoice

Shreekar

from Pune, Maharashtra

Address:	560068
Website:	www.eurekaforbes.com

I had purchased eureka Forbes WDX2 euroclean vacuum cleaner more than 30 days back for rs.14k and I have not yet received Invoice.

The sales person promised that I will receive Guarantee for 5 years during Diwali season.

So far I have received any invoice and guarantee card.

The sales person details as under.

Deepak S
Customer sales specialist
[protected]@eurekaforbes.com
Photo no [protected]

Above mentioned person is not picking up call.

I have logged complaint on 03.12.16, complaint no. 97775292 as well as I am not able to escalate this call.

So far no Calls received. Request arrange for invoice at earliest.

Every where these people selling these products of eureka Forbes and requesting for demo.

Requesting every one not to buy product from eureka Forbes, where basic invoice and guarantee card is not supplied and company is not concerned about complaint and escalation of no use.
Regards,
Shreekar.

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May 12, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2016

Eureka Forbes Customer Care's response Dear Shreekar,

This shouldn't have happened. Allow me to get this checked with my team at Bangalore and be assured they will contact you at the earliest to address your concern.

Regards,
Priya

Dec 20, 2016

Updated by Shreekar Still nothing done. I have not received invoice and guarantee card, Its fake and fraudulent company, including its employees, don't know how many people like me cheated.

Request you to appropriate steps.

Regards
Shreekar.

Dec 28, 2016

Updated by Shreekar Dear consumer complaint desk,

In spite of my repeated posting in this site, I have not seen any improvement in complaint. I am not aware your rights to protect customer interest. Please let me know if it cannot be done from forum, I would like to be away from posting my grievances here.

Regards
Shreekar

Jan 04, 2017

Updated by Shreekar Still my complaint is not resolved. I would request you to take action against company.