Eureka Forbes — non receiving of service and wrong attitude of employee

Address:

201 dakhindari road brijdham housing complex building no.11a kolkata-700048

We have received a phone from company staff by mobile no.[protected] by mr bijon and he is repeatedly request us to replace our re-ro machine and urge that you will not receive service for which we have done contract on 19/07/2019 vide your contract no.0466835 dt.19/07/2019 and is valid till 25/07/2020. Sir we can not understand that the reputated company like yours can revoke the contract in the middle of the year and his employee put pressure on us to replace the re-ro machine immediately, which model is still salable at your end.
We have recorded his voice and urge him that how you can tell us to replace the machine at this crises time of lock down where people are fighting for survival.
We seems that the company never ask his employees to ask or put pressure on his customer to sale machine like this. We feel these type of employee hampers the goodwill of the company for his personnel benefit. When we tell him that we will lodge complain against you in the company he casually tell me that you may go where ever i do not bother. On his voice it seems he has no fear of management and discipline.
We feel a strong action must be taken against these type of employees to set an example to safe guard the goodwill of the company.
Rest is up to your discretion and wisdom

With reagrds

Satish khaitan
([protected])
We feel a strong action must be taken against