Eureka Forbes — Non refund of fund

I came into service AMC of my water filter on 26.08.2020 through a payment of 5025/- reference no 113314 and online transaction nID 22613119 as per receipt of the company. During payment, there had been a double payment vide my bank vide OTHPG[protected]RETAIL AI 26/08/[protected] AND OTHPG[protected]RETAIL AI 26/08/[protected] THROUGH SBI ELGIN RD. BRANCH KOLKATA. I contacted the agent one Binoy and also with the accounts office situated at Bhadreswar, Hooghly. WB several times but they are relactant to refund the extra payment till date.