Address: | SECTOR-20, ROURKELA, Sundergarh, Odisha, 769005 |
Initially i am feeling depressed and fully dis-satisfied due to frequent damages made by your service technician and which is not being repaired / changed against last service request made on 29.08.2019 and today.
Total 5 nos of service request has been made w. E. F. 08.08.2019 for repairing of parts every time by your technician.
Initially, i was complained for quarterly maintenance and health-check-up of the machine, however, it was found on every serviced by your technician that some parts has been broken by the same technician so that next visit in my home can be done with an intention which is not known to me & my family. Eventhen, i have raised my complains through service provider call and lodged complains & complains so that proper maintenance and support can be given and the aquaguard can be run with-out any defects.
You can check the communications made by me in your tollfree no. Against call from m/n [protected].
Pls look into the serious consequences and arrange a high level competent technician so that my machine can be re-newed with-out fail and kindly don't send the same technician who don, t have any knowledge about the machine i am using.
Non receipt of confirmation and non-repairing the machine against damages made by your technician can lead to the question to the concerned authority dealing you company and subsequent ministry for the safety issue of my family.
Regards & awaiting for the final service with-out damaging machine parts Was this information helpful? |
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