[Resolved]  Eureka Forbes — Non response on the complaint of Eureka forbes water purifier

Address:	560078
Website:	www.eurekaforbes.com

I am having a water purifier ( Model Classic) and the product was under service contract ( Receipt No-10, 25746616, w.ef 20/12/15 to 19/12/17) for the last 13 years by paying Rs 2685/-. On 22/08/16 I registered a service request to your complaint (beep sound) and one Mr. Srinivas attended the work but the problem continued.Again I complained to the customer support on 26/08/16, 30/08/16 and on 02/09/16 but to my surprise no body attended the job. On 02/09/16 the customer support person told me that shortly some body will contact. But I feel cheated rising serious doubt about the facilities available to the customers.
Please see that the complaint is being attended, purified water being the essential item and hence the entire family is under tension. Please don't cheat the customers.
I G Sreekumaran
Mob. No-[protected]