[Resolved] Eureka Forbes — Defective Product Supply | |||||
Sir Have Purchase Dr. Aquaguard Magna on 06/Oct/16 Customer ID :[protected] But after some time problem occurred in Aquaguard just like Water leakage frequently & Water not fill at Proper Level. i have done complaint on 27/11/16 & 29/11/16 (Request no.[protected] & [protected]). Eureka Forbes Technician Manohar Lal Goyal Comes and Changed the Control PBC with TDS control Assembly. he fit the Control PBC improper way in Aquaguard but Problem not resolve. again we have done complaint on 01/12/16 (Req. No.[protected]) but again Eureka Forbes Technician Manohar Lal comes and say that another S.B sensor not working so change this sensor.i am not interested the change frequently the spares of Aquagaurd improper way. so sir i request you please Help to Replace the whole Aquaguard. Thanks, Anil Chandra Lakher Mob:[protected] Customer ID :[protected] Was this information helpful? | |||||
May 16, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Dec 07, 2016 Eureka Forbes Customer Care's response Dear Anil, I've escalated your issue to my service team at Gwalior. They'll get in touch with you to help you with the same at the earliest. Regards, Priya Verified Support Dec 14, 2016 Eureka Forbes Customer Care's response Dear Anil, I understand that your concern has been addressed. Do let me know for any further assistance. Regards, Priya | |||||
 2 Comments | |||||
Comments
We were approached by Mr. Pratik Singhania, Marketing Manager of Eureka Forbes in June 2016.
Contact Details:
1) Pratik Singhania, Marketing Manager: pratik.[protected]@eurekaforbes.com ([protected])
2) Shashank Sinha, AVP Marketing: [protected]@eurekaforbes.co.in ([protected])
3) Marzin R. Shroff, CEO Sales & Marketing:: [protected]@eurekaforbes.co.in
4) Teresa Dsouza, Secretary to CEO: teresa.[protected]@eurekaforbes.co.in
[protected]
Despite the completion of the project as per the exact requirements communicated to us time and again and well within the timelines Mr. Pratik Singhania refuses to pay us the promised fees of INR 50, 000/-
Even our legal actions are being taken casually and are being intentionally ignored and answered casually to harress us further and stretch the matter.
Cheapest people and company that I have seen in my life.
Marketing Manager cheats,
AVP send half informed, sarcastic, arrogant and unprofessional mails on being sent a detailed mail,
CEO is happy hiding in his office enjoying being the leader of a team that cheats and deceives people. As long as the company pays him a fat salary he will happily close his eyes to all kinds of inefficiencies his people exhibit. So much for his LEADERSHIP
If it helps mail or call these (num given above) and tell them how inefficient this stupid company is with idiots like them.
Contact Details:
1) Pratik Singhania, Marketing Manager: pratik.[protected]@eurekaforbes.com ([protected])
2) Shashank Sinha, AVP Marketing: [protected]@eurekaforbes.co.in ([protected])
3) Marzin R. Shroff, CEO Sales & Marketing:: [protected]@eurekaforbes.co.in
4) Teresa Dsouza, Secretary to CEO: teresa.[protected]@eurekaforbes.co.in
[protected]
Despite the completion of the project as per the exact requirements communicated to us time and again and well within the timelines Mr. Pratik Singhania refuses to pay us the promised fees of INR 50, 000/-
Even our legal actions are being taken casually and are being intentionally ignored and answered casually to harress us further and stretch the matter.
Cheapest people and company that I have seen in my life.
Marketing Manager cheats,
AVP send half informed, sarcastic, arrogant and unprofessional mails on being sent a detailed mail,
CEO is happy hiding in his office enjoying being the leader of a team that cheats and deceives people. As long as the company pays him a fat salary he will happily close his eyes to all kinds of inefficiencies his people exhibit. So much for his LEADERSHIP
If it helps mail or call these (num given above) and tell them how inefficient this stupid company is with idiots like them.
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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I have brought Eureka forbes and tried to use the floor cleaner but the connection between floor cleaner unit, extension tubes and flexible hose pipe is not fitting properly
Please share your customer ID/ complaint no/registered contact no.as it will help me to assist you better.
Regards,
Priya
As I haven't received your contact details, your complaint has been closed from our end. Do get back in case of any query.
Regards,
Priya