[Resolved]  Eureka Forbes — NOT ATTENDING THE FAULT EVEN AFTER 30 DAYS.

Address:Chennai, Tamil Nadu

I have purchased water purifier SENSA Blue G 5 years back. The item is under AMC. I requested the company for service/attend fault through customer care at Chennai (Tel. No. [protected]) on 22/4/15 vide complaint No.81215632, thereafter I requested more than 4 to 5 times till date but no one is detailed/reported. It is not understand as to howmany days we need to wait. Kindly advise further course of action on the issue/ poor responsibility. A.S.MAHAMOODABE, tel. 25587697, FLAT NO. 1, AAKASH MADURA APARTMENT, NO. 75/1 MADURAI SAMY MADEM STREET, PERAMBUR, CHENNAI-11.
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Aug 9, 2021
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
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Comments

Hi Mohammed Abi,

We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. We have made a note of your contact details; our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

Regards,
Eureka Forbes Team
Hi Mohammed Abi,

We have received feedback from our service team that your issue has been resolved.

Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team

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