[Resolved] Eureka Forbes — Not Not entertain by Service center after two time service request | |||||
I have purchased Dr. Aquaguard Magna (HD+RO+UV) (S No. [protected]) from your Center M/s Life Guard Water solution Add: BU-2, Rashmi Palace, Kamla Nagar, Agra-282004 in the month of September, 2016. From the 10-15 days taste of the water is bad and after 1 month i feel this is the same as normal tap water. I have raise service request on 04.11.2016 and one representative has come on 05.11.2016 and inform the mamrane has been chocked and the same will replace and will come the next working day. When he was not come I again call to toll free and by taking No. of Service center I have all them and they have inform that you have purchased the item from non authorized Sales Center and they can not repair the RO. I want to submit what a consumer do? when we have purchased from a dealer who have deal your genuine product whether the same will authorized or not. As we customer don`t know and purchase by your company name and why you have sell the product to unauthorized dealer. Further I inform you that I have purchased RO for drink pure water and from 04.11.2016 i have to drink water having TDS more than 1500. What is the our health we don`t know. We have no option to through away genuine RO Vipin Kumar [protected] Was this information helpful? | |||||
Dec 23, 2016 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Nov 15, 2016 Eureka Forbes Customer Care's response Hi Vipin, I understand your disappointment. My team at Agra will connect with you soon to address your concern.Regards, Anu Verified Support Nov 21, 2016 Eureka Forbes Customer Care's response Hi Vipin, I understand that your concern has been addressed. Do let me know for any further assistance.Regards, Priya | |||||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
Contact Details:
1) Pratik Singhania, Marketing Manager: pratik.[protected]@eurekaforbes.com ([protected])
2) Shashank Sinha, AVP Marketing: [protected]@eurekaforbes.co.in ([protected])
3) Marzin R. Shroff, CEO Sales & Marketing:: [protected]@eurekaforbes.co.in
4) Teresa Dsouza, Secretary to CEO: teresa.[protected]@eurekaforbes.co.in
[protected]
Despite the completion of the project as per the exact requirements communicated to us time and again and well within the timelines Mr. Pratik Singhania refuses to pay us the promised fees of INR 50, 000/-
Even our legal actions are being taken casually and are being intentionally ignored and answered casually to harress us further and stretch the matter.
Cheapest people and company that I have seen in my life.
Marketing Manager cheats,
AVP send half informed, sarcastic, arrogant and unprofessional mails on being sent a detailed mail,
CEO is happy hiding in his office enjoying being the leader of a team that cheats and deceives people. As long as the company pays him a fat salary he will happily close his eyes to all kinds of inefficiencies his people exhibit. So much for his LEADERSHIP
If it helps mail or call these (num given above) and tell them how inefficient this stupid company is with idiots like them.