[Resolved] Eureka Forbes — Not repairing my water purifier in spite of an annual maintenance contract (amc) | |||||
My eureka forbes water purifier (Model - pearl) has an amc (No.[protected] valid from 22.06.2016 to 21.06.2018. The purifier went out of order in end of july, 2016. Since then, i made a number of complaints to the company but till date, the purifier has not been repaired. The details of complaint booking numbers are - 1.- [protected] dated 15.09.2016, 2. - [protected] dated 23.09.2016 and 3. [protected] dated 07.10.2016. I am sorry to say that the company only wants to make money by selling amc and then not responding to the consumer's calls. Attached is a copy of the amc. Was this information helpful? | |||||
Dec 25, 2016 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Nov 05, 2016 Eureka Forbes Customer Care's response Allow me to get this checked with my team at Uttar Pradhesh and I assure you of a quick resolution to this matter.Regards, Seema Verified Support Nov 24, 2016 Eureka Forbes Customer Care's response Hi shukpra, I understand that your concern has been addressed. Do let me know for any further assistance. Regards, Seema | |||||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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