[Resolved] Eureka Forbes — Not respond for 30 days money back guarantee | |||||
I had buy a 'euroclean wet & dry' vacuum cleaner at below address http://www. eurekaforbes.com/product/vacuum-cleaners/euroclean/premium/euroclean-... And the product not suitable to my requirements so as per 30days money back guarantee policy i had filled return & replacement form with in 7days after receiving product. The company not respond properly On 09/03/16 i had raise a complaint against eureka forbes in forum, next day 10/03/16 eureka team respond for my complaint and they send gati courier service to collect the product on 21/03/16. The gati courier doc no.[protected] date 21/03/16. And courier service delivered the product to eureka fobers on 01.04.16 Till date i have not received any money back and i call to customer care about this issue they also say we have no information Plz look in and salvo the issue Shipment status Docket no reference destination pickup date status [protected] [protected] gummdipoondi 22-mar-2016 view details [protected] details [ delivered ] Reference [protected] Origin chennai - koyambedu Destination tiruvallur No of packages 1 Assured dly. Dt 26-mar-2016 Delivery dt & tm 01-apr-2016 19:32 Receiver's name eurekha Date time location status 01-apr-2016 19:32 tiruvallur delivered at destination city 23-mar-2016 16:08 tiruvallur undelivered due to customer request another date of delivery at destination city 23-mar-2016 13:31 gummdipoondi arrived 23-mar-2016 09:45 chennai outbound out for next station 23-mar-2016 09:42 chennai outbound arrived 22-mar-2016 20:52 koyambedu out for next station Name – murali Customer id. [protected] Order id[protected] Inv no.[protected] date06.02.2016 More details photos are attached Was this information helpful? | |||||
Apr 26, 2016 Complaint marked as Resolved Thanks Eureka Forbes customer support has been notified about the posted complaint. | |||||
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