Eureka Forbes — Order cancellation not done forcefully trying to sale product

Address:

Raigad, Maharashtra, 410210

Responsible Atuthorities,
Eureka Forbes,
Dear Sir,

This is to bring to your kind notice that I wanted to purchase Dr. Aquaguard Compact
from your salesman and gave him cheques against payment but after a day on phone communication
I cancelled order and I do not purchased product as well as for safe side I wrote mail to your
customer care devision([protected]@eurekaforbes.com which is flashing on your website)
regarding same, as well as I talked to your sales guy, too for a consideration of cancellation
cause no any transaction was there till date "Wed, Jan 27, 2016 at 11:21 PM" not from your side
as product delivered nor from my side payment made so I considered as order has got cancelled and
I stopped payment of cheques and informed bank to do so. Still on the day "Wed, Feb 3, 2016 at 12:47 PM"
I got SMS info from bank that my cheque is trying to be deposited for bank for a sum of Rs. 3400/-

I have reported the above matter to you several times (give reference of earlier mails) but despite all my
pleadings you have not corrected the status which is indeed regrettable. On account of your aforesaid dereliction
of duty and failure and neglect to rectify the same I have suffered losses expenses
You are hereby finally called upon to

(i) Cancel the order ID [protected] for Dr. AQUAGUARD COMPACT in the name of ANSHUMAN PATIL

within 7 working days from "Wed, Jan 27, 2016". The receipt of this notice failing which I shall be constrained to initiate against you for redressal of my
aforesaid grievances such proceedings, both civil and criminal as are warranted by law, besides filing a complaint under
the statutory provisions of The Consumer Protection Act, 1986 exclusively at your own risk, cost,
responsibility and consequences.

Place Navi Mumbai
Dated 03/02/2016
Anshuman Patil
+91 [protected]


Hard copy sent by registered post