Eureka Forbes — Order not delivered and emails not answered.
L
lisala
I purchased a water filter online for the sum of 2, 499 on the 8th of April 2015. I have not received the
product and none of my emails have been answered regarding when it will be delivered.
I have written to the company again requesting a refund but have not heard any reply from them.
my transaction ID is[protected]
Customer ID[protected]
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Eureka Forbes customer support has been notified about the posted complaint.
Dear lisala, we regret the inconvenience caused to you and would resolve this issue on priority
Please allow us to have this checked, we will look into this matter and help you with the best we can.
Please provide us with your contact details, our executive will get in touch with you and resolve this issue at the earliest.
We will make sure that your machine is delivered to you at the earliest.
We once again are truly sorry for the trouble you had to face.
Regards, Eureka Forbes Team
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Please allow us to have this checked, we will look into this matter and help you with the best we can.
Please provide us with your contact details, our executive will get in touch with you and resolve this issue at the earliest.
We will make sure that your machine is delivered to you at the earliest.
We once again are truly sorry for the trouble you had to face.
Regards,
Eureka Forbes Team