[Resolved] Eureka Forbes — original bill received without gst no. | |||
Dr. Aquaguard classic + was installed at my below mentioned house address on 16.12.18 by mr. Senthil (Service engineer from devi associates, coimbatore) but the bill was received by the undersigned only in the 1st week of feb’18 after several follow-ups through phone calls as well as visiting the local coimbatore office (Devi associates/ramnir associates, coimbatore). The bill was received without any gst no (Bill no.[protected] dt 22.12.18, amount-rs.10, 690/-). Copy of the original bill (Without gst no.) is enclosed. The gst no. Provided to the service engineer was 33aaaci1681g1zw on 16.12.18 during the time of installation. I had booked a customer care complaint (Complaint/request no.[protected] dt 8.2.19) requesting for fresh original bill with gst no. Included in it and delivered to the below mentioned house address. As you are aware providing a bill without gst no. Is illegal. House address: flat no. D-305, shriram vijaya hyyde park apts, Avarampalyam road, duraiswamy layout, Peelamedu Coimbatore-641004 Till date my issue is yet not resolved. I had suffered for almost 2.5 months because of your poor service. Request you to take up and provide me the original bill with above gst no included on top priority before 10.3.19 to above house address as the bill would cross 3 months. I had also received a phone call from mr. Hari, head office, chennai in the mid of feb’19 for providing me the original bill before 10.03.19 to my house address which is yet to be received as on date. Request you to kindly do the needful. Was this information helpful? | |||
Apr 19, 2019 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Mar 05, 2019 Eureka Forbes Customer Care's response Dear Prajoth, I've shared your concern along with your details with my team in Coimbatore. Be assured, they’ll connect with you as soon as possible to address the same. Regards, Anita Verified Support Mar 06, 2019 Eureka Forbes Customer Care's response Dear Prajoth, My representative tried calling you but couldn't get through. Please share a convenient time or an alternate number where my team can get in touch with you. Regards, Anita Verified Support Mar 18, 2019 Eureka Forbes Customer Care's response Dear Prajoth, I have received a feedback from my team that your concern has been resolved. You may get back to me in case of any doubts. Regards, Anita | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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