[Resolved] Eureka Forbes — parts not available

Pranavshishu

from Mumbai, Maharashtra

Address:

912/162 A old sohabatia bagh, Allahabad, Uttar Pradesh, 211006

Purchased a product fo xpert ro wp forbes on 30.05.2016 on rs 19500/-
Now my product is waste for me because they are not providing its spare part what we needed to dispense it. Its tap is leaking and no body are in allahabad entertaining due to unavailability of spares. Its name as jholla tap and its not available in this model as its service center and eureka forbes representative as are telling us. Kindly take it as breach of consumer contract act and replace my product or service my product.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Dec 13, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2019

Eureka Forbes Customer Care's response Dear Pranav,

Please share your registered contact number/customer ID here. I'll have my service team connect with you at the earliest for further assistance.

Regards,
Priya

Verified Support

Nov 11, 2019

Eureka Forbes Customer Care's response Dear Pranav,

I am yet to receive the requested details from your end. Kindly help me with the same as it'll enable me to resolve your issue faster.

Regards,
Priya

Verified Support

Nov 12, 2019

Eureka Forbes Customer Care's response Dear Pranav,

As I haven't received your details, your complaint has been closed from my end. Do get back in case of any further query. Thank you and have a great day!

Regards,
Priya