[Resolved]  Eureka Forbes — pending amc

Address:

VASUNDHARA LANE, North West Delhi, Delhi, 110085

I was using compact classic cc for many years and my amc was renewed for 2 years on 29/10/17 for rs 3040/- (Contract receipt no 0021356) but the unit started troubling and hence i bought a new one dr aquaguard classic on 25/03/18 and which got installed on 29/03/18.
While buying the new unit i mentioned that amc of 19 months from the previous unit is remaining against which i was told that the same will be continued with the new unit after the initial 1 year warranty.

We had shared this with the local service person who was actually annoyed as to why the unit was not bought from him and from some other team.

Now the warranty of the new unit is ending on 29th and we are being asked to take the amc before 29th and being denied the older amc period of 19 months. This is very unfair.

I am a eureka forbes customer for the past 14 years and do not expect such treatment only because of rift between 2 teams of the company.

I request you to sort this out for me within 24 hours please and oblige.