[Resolved]  Eureka Forbes — pf filter faulty , bad quality product

Address:

560102

Pathetic customer service from Eureka Forbes. The PF container connected to the water purifier (Aquagaurd) is of bad quality. In every few days it starts leaking, after a lot of hustle with the service desk, there is always a delay with technicians being assigned. They say the SLA is 24 hours, I'm waiting for 2 days now and the technician have not come to check yet. They ask us to change it, again we need to pay for it and it does not hava any warranty. Looks they Eureka Forbes has made it a business.
Very disappointed and unhappy customer.
-Shreejit