Eureka Forbes — Poor Customer Service and Fraud

Address:New Delhi, Delhi

Its been just 4 months I purchased a UV enhance water purifier from Eureka Forbes @ India Trade Fair in Pragati Maidan and I'm facing problems with the unit. I've already placed a complaint on their helpline which remains unattended till date and we are facing problems and the water is scarce. Another fire extinguisher we purchased from eureka forbes and we were promised that an insurance agent would pay us a visit in one month and we are still waiting its been almost 5 months. Please we need urgent feedback or we might lodge our complaint in the consumer court with legal procedures Nishant Ranjan [protected].
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Eureka Forbes customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Nikhil Kawatra, we are sorry to hear about your experience and regret the inconvenience caused to you.

We request you to give us another chance to serve you.

We have made a note of your contact details our executive will fix an appointment at your convenience and resolve this issue at the earliest.

You can also write to us at [protected]@eurekaforbes.com

We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

We once again are truly sorry for the trouble you had to face.

Regards,
Eureka Forbes Team

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    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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