[Resolved] Eureka Forbes — poor delivery of bad product and no response on call

Premabv

from Bengaluru, Karnataka

Address:

#3, 3rd floor, mahadeshwara complex, above m b bekary, near bimal show room, new air port road, venkatala, yelahanka, bangalore-64, 560064

Anjappa, (Email id: devaraja. [protected]@eurekaforbes.com) had visited our house and given assurance of some offers along with buying product. We had paid complete amount. The product was not delivered on that day.

It was delivered on the other day without warranty card and cash receipt.
No offers too.

That person is not picking is call and no responding to any messages.
Phone no: [protected]

I want refund or proper product, with warranty.

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Dec 19, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Nov 02, 2019

Updated by Premabv Anjappa had assured to provide WDX2 with exchange to old euro clean vaccum cleaner.

So, it cost 14290₹ .
This website is saying photo large can not upload. Shall resize and upload images

Verified Support

Nov 08, 2019

Eureka Forbes Customer Care's response Dear Customer,

Request you to share your registered contact number/customer ID here. I'll have my team connect with you at the earliest and assist you further.

Regards,
Anita

Verified Support

Nov 11, 2019

Eureka Forbes Customer Care's response Dear Customer,

I am still awaiting the requested details. Kindly provide the same so that I can have my team get in touch with you to address your concern.

Regards,
Anita

Verified Support

Nov 12, 2019

Eureka Forbes Customer Care's response Dear Customer,

As I haven't received your details, your complaint has been closed from my end. Do connect in case you need any further assistance, and I'd be glad to help you.

Regards,
Anita