[Resolved] Eureka Forbes — poor quality service

Irfan Ahmad 2020

from Mumbai, Maharashtra

Address:

SA 8 NARORA, 203389

Dear sir
I have eureka forbes water ro (Roviva). I have been taken amc from 28 12 18 to 27 11 19. Initially they replaced filter set 04nos. Pump and act to dc adopter. Within two days water leak observed, they have attempted but not rectified. Yesterday they again have replaced the actor to dc adopt or. After one day service again ro is dead.
I think that they are using repaired spares thus service quality is not upto the mark. Original ac to dc adopter was performed satisfactory up to 10 years.
Please review the problem and issue instructions to service provider for using only company products.

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Jul 9, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

May 11, 2019

Eureka Forbes Customer Care's response Dear Irfan,

Request you to share your registered contact number and customer ID here. I will have the concerned team connect with you to help you with this at the earliest.

Regards,
Anita

Verified Support

May 13, 2019

Eureka Forbes Customer Care's response Dear Irfan,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Anita

Verified Support

May 29, 2019

Eureka Forbes Customer Care's response Dear Irfan,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Anita