[Resolved]  Eureka Forbes — poor service of the product

I am writing to complain about dr. Aquaguard ro purifier provided by your company.
The product is requires service very frequently and being within warranty i am asked to pay charges of ₹3000/- for membrane and ₹1200/- for outer cylinder.
I am highly dissatisfied with the service and reached the customer care innnumberable times with no effective response.
Thence i had to stop the payment of monthly emis and company offered to take the machine without any refund.
Further i am being threatened by the company executive to sued for non payment of emis.
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May 8, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2018
Eureka Forbes Customer Care's response
Dear Subhi,

Request you to share your registered contact number and customer ID here. My team will connect with you as soon as possible to assist you further.

Regards,
Shiraz
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