[Resolved]  Eureka Forbes — Poor service of your service franchise for water filter

Address:

Viluppuram, Tamil Nadu, 606202

I am using eureka forbes water filter at Kakkakurichi, 6060202, Tamilnadu. The outlet water was non stoppable even when the power was off.i tried getting service help from the place in salem where i purchased the machine.Iwas referred toRagu system maintenance, off.3/2871/1, Abirami gardens, M.G.Road, New fairlands, Salem-16.which is approximately 100 kilometers from my place, they told me to bring the machine to salem as they cant provide service here at kallakurichi.I trusted them and i took one day leave and went to the service center with the machine.There they have changed, ro membrane, chemi block, hi filter, nano post carbon, enhance weight sensor, rosv and they have charged rupees four thousand three hundred and eight five(R.S 4385), and was told that the machine was functioning well.After returning home the problem of continuous water output is not solved and to add with it water is not coming to the collection chamber which was functioning well before i took the machine.i contacted the service cener and requsted them to send a service person to my place for rectifying the problem as i can not take more leaves and travel such far.i even told them that i'll take care of to and fro, but the service center is not behaving with responsiblity.I am using eureka forbes machine hoping that its the best and took so much effort for the service. this is braech of trust and cheating a customer from the service center.please make arrangements to repair my machie. Thanking you