[Resolved] Eureka Forbes — Poor services and irregular response

arif3918

from Ahmedabad, Gujarat

Address:	Ahmedabad, Gujarat, 380001
Website:	www.eurekaforbes.com

Customer name : arif mansuri
Name of the contact person eureka forbes :mr jasir ansari
Contact name :[protected]
On six to eight month ago, i bought your product (Elegant ro)
My services request no [protected] of 30 march 2017. Regarding ro elegant.
There is no response to my many requests, your manager and service staff are totally uncooperative.. Not even a call. They don't take call also.
Till your company executive is not come
At my home my without my permission close my complain.
In short time complain is not solve i will take legal action against your company and i will also go to consume court.

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May 6, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2017

Eureka Forbes Customer Care's response Dear Arif,

Please help me with your registered contact number/customer ID so that my team can get in touch with you for further assistance.

Regards,
Priya

Verified Support

Apr 03, 2017

Eureka Forbes Customer Care's response Dear Arif,

I'm still awaiting your details. Kindly share the same as this will help me to resolve your issue at the earliest.

Regards,
Priya

Verified Support

Apr 05, 2017

Eureka Forbes Customer Care's response Dear Arif,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Priya

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Comments

SrDEE TRSSRC

from Bhubaneshwar, Odisha

Apply for AMC for last one month and sent letter for budgetary quotation for product now in warranty period and will complete june-2017, but till date non reply. So, pls send BQ for AMC of RO plant 80 PSS srl no. [protected] of Make-Eureka forbes.