[Resolved]  Eureka Forbes — Power supply motherboard faulty

Address:Bellary, Karnataka, 583101
Website:euraka forbes

I am having water purifier and pcb is faulty since 35 days and my water purifer is not getting on. When we contact bellary sc they say that pcb is not recieved from bangalore. By using local mineral water my children have fell sick. No proper response either from call centre banagalore and none of the managers in bellary have rectified my faulty water purifier. I am in 3 years amc.
Kindly solve the problem at the earliest
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Dec 10, 2016
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2016
Eureka Forbes Customer Care's response
Dear Customer,

Please share with me your contact details/ customer ID and I'll help you with this.

Regards,
Seema
Complaint comments 

Comments

Pathetic product. Looks like old and damaged product. They ave cheated me. every week it gets damaged with many different reasons.i bought it a year back and got repaired for 5 times. Every 2 months it gets some or the other issues.
Unhappy with this product waste of money.they charged me more than the normal price.it says 11k but I paid 17.5k
We were approached by Mr. Pratik Singhania, Marketing Manager of Eureka Forbes in June 2016.

Contact Details:
1) Pratik Singhania, Marketing Manager: pratik.[protected]@eurekaforbes.com ([protected])
2) Shashank Sinha, AVP Marketing: [protected]@eurekaforbes.co.in ([protected])
3) Marzin R. Shroff, CEO Sales & Marketing:: [protected]@eurekaforbes.co.in
4) Teresa Dsouza, Secretary to CEO: teresa.[protected]@eurekaforbes.co.in
[protected]

Despite the completion of the project as per the exact requirements communicated to us time and again and well within the timelines Mr. Pratik Singhania refuses to pay us the promised fees of INR 50, 000/-
Even our legal actions are being taken casually and are being intentionally ignored and answered casually to harress us further and stretch the matter.

Cheapest people and company that I have seen in my life.

Marketing Manager cheats,
AVP send half informed, sarcastic, arrogant and unprofessional mails on being sent a detailed mail,
CEO is happy hiding in his office enjoying being the leader of a team that cheats and deceives people. As long as the company pays him a fat salary he will happily close his eyes to all kinds of inefficiencies his people exhibit. So much for his LEADERSHIP

If it helps mail or call these (num given above) and tell them how inefficient this stupid company is with idiots like them.

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