Eureka Forbes — Pre filter not fitted & cheated

I bought the dr Aquaguard Magma on 20th of June. They forced me to buy a pre filter which I did. They charged me 850 for this but the actual Mrp is 700. This is cheating. The pre filter consumes lots of power and takes an hour time to fill 6 liters of water. I had made a complaint on 30 th June to check & change the pre filter but yet after 1 week there is no response. Complaint number is [protected] Name Sadiq Somani [protected] If you are friends for life its better to have enemies.
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