Sir /madam
I purchased the lvac rob cleaner from croma in kanakapura road Bangalore. The initial demo itself took 2 weeks
The unit is not cleaning properly and also has other problems
Complaint raised 23 Dec 2023. It's been two months there is no solution. The service engineer without even seeing the unit updated the complaint as " spares requested"
Last week after repeated calls some engineer came and suggested to replace the unit
I have exchanged more than 15 emails to both grievance and escalation desk.
No respite.
I want this unit to be taken back and refund initiated
Regards
Anand Tanksali
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