[Resolved]  Eureka Forbes — product is dead after 28 days of working

Address: 752064

Dear sir,

Aqua guard sales person installed ro hd without demo. It is not providing pure water as assured by him. He assured, it will provide water with 30 tds but it provides water with 160 tds. After several complain a plumber with sales person visited but could not solved issued as he is not a technician.

Now the machine is dead but they are not taking any response. Always committed to solve within 2 working day but not coming till date. It installed on 23 oct'17 & become dead on 19th nov'17. My complain no [protected]
I request for return product as it is not fulfill my requirement.
With regards
Subas ch panda
At - arikama
Dist-khurda
State odisha
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Dec 22, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2017
Eureka Forbes Customer Care's response
Dear Subas,

I have forwarded your details along with your concern to my team in Odisha. They will connect with you at the earliest to address the same.

Regards,
Anita
 
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