[Resolved] Eureka Forbes — Product not received after 1 month from being ordered | |||
My name is Smit Vasudev and I had ordered a vaccum cleaner from Euerka forbes website on 05/04/2015 and till date I have not received the product. I called Eureka Forbes customer care number many times a all I could get is "We"have forwarded your request to concerned department and it will be resolved within 24 hrs". Eventually I got call from courier service and they said we have your product and invoice says Cash on delivery when I had already paid for the product online. I have called Eureka Forbes customer care many time to send a mail or contact the courier service ant rectify the mistake but still no response has been received. Customer id [protected] and contact detail is [protected]. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you. Please allow us to have this checked, we will look into this matter and help you with the best we can. We have made a note of your contact details, our representative will get in touch with you to ensure adequate resolution of your concern. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team