[Resolved] Eureka Forbes — Product payment refund is pending since last 25 days.
M
Mohan MD
from Mumbai, Maharashtra
Address:
Thane, Maharashtra, 421501
Hi,
This is reference to consumer no -[protected] my product return request no - #002940 for DR. AEROGUARD SCPR 200 dated -10/11/2016. around 25 days left not yet received my refund amount of Rs.13999 & whenever i call to customer care asking to wait for 2 more days but no proper answer, very pathetic service, kindly look in to this issue.
Regards,
Mohan.
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Feb 11, 2017
Complaint marked as Resolved
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Dec 06, 2016
Eureka Forbes Customer Care's response Hi Mohan,
This shouldn't have happened. I have forwarded your contact details to my team. Be assured that they will connect with you soon to assist you further.
Regards,
Priya
Dec 15, 2016
Updated by Mohan MD Dear Priya,
Reminder ... I have not yet received my Refund of Rs.13, 999/-
kindly close this matter on high priority.
Regards,
Mohan.
Dec 21, 2016
Updated by Mohan MD Dear Priya,
Reminder 2 . I have not yet received my Refund of Rs.13, 999/- after so many calls to your customer care team there is no update on this...
very very pathetic service.
Regards,
Mohan.
Dec 23, 2016
Updated by Mohan MD Dear Priya,
Reminder 3 . I have not yet received my Refund of Rs.13, 999/-
Despite the completion of the project as per the exact requirements communicated to us time and again and well within the timelines Mr. Pratik Singhania refuses to pay us the promised fees of INR 50, 000/-
Even our legal actions are being taken casually and are being intentionally ignored and answered casually to harress us further and stretch the matter.
Cheapest people and company that I have seen in my life.
Marketing Manager cheats,
AVP send half informed, sarcastic, arrogant and unprofessional mails on being sent a detailed mail,
CEO is happy hiding in his office enjoying being the leader of a team that cheats and deceives people. As long as the company pays him a fat salary he will happily close his eyes to all kinds of inefficiencies his people exhibit. So much for his LEADERSHIP
If it helps mail or call these (num given above) and tell them how inefficient this stupid company is with idiots like them.
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Contact Details:
1) Pratik Singhania, Marketing Manager: pratik.[protected]@eurekaforbes.com ([protected])
2) Shashank Sinha, AVP Marketing: [protected]@eurekaforbes.co.in ([protected])
3) Marzin R. Shroff, CEO Sales & Marketing:: [protected]@eurekaforbes.co.in
4) Teresa Dsouza, Secretary to CEO: teresa.[protected]@eurekaforbes.co.in
[protected]
Despite the completion of the project as per the exact requirements communicated to us time and again and well within the timelines Mr. Pratik Singhania refuses to pay us the promised fees of INR 50, 000/-
Even our legal actions are being taken casually and are being intentionally ignored and answered casually to harress us further and stretch the matter.
Cheapest people and company that I have seen in my life.
Marketing Manager cheats,
AVP send half informed, sarcastic, arrogant and unprofessional mails on being sent a detailed mail,
CEO is happy hiding in his office enjoying being the leader of a team that cheats and deceives people. As long as the company pays him a fat salary he will happily close his eyes to all kinds of inefficiencies his people exhibit. So much for his LEADERSHIP
If it helps mail or call these (num given above) and tell them how inefficient this stupid company is with idiots like them.