[Resolved]  Eureka Forbes — refund of amc amount for two years out of three years

Address:

Sahara Estates Janakipurm, Lucknow, Uttar Pradesh, 226021

I had taken an three year amc for aquagaurd old model st2000 in october 2018, only one service at the time of amc renewal was done, since then our almost away from our home at lucknow. I requested to company for refund of at least two year amc amount for which service is not possible as house is locked almost. First the customer care department had not taken care. After so many written complaints, they turn and one official taken note for refund and assured me. Now i received a call another official saying that there is no such policy of refund of amc. When i said to him give me a reply in writing and i will complain in consumer forum, he said ok i will see. My only submission is that when a reputed company like eureka frobes is keeping the money without services, how it is possible.
I request for refund of my money.