[Resolved] Eureka Forbes — regard water purifier | |||
I purchased eureka forbes water purifier.. They replaced a machine after 9 month.. But service guy asked for Amc I m refused to accept a Amc.. Bcs of 1year warranty... But they are not accepting... Tat machine is not suitable for my residence.. Sales and service both r not given a awareness of tat machine.. They itself telling sales and service target.. At Last they are accept the mistakes but they are telling this chip machine not suitable for ur residence.. Pls try to change it as motherboard.. But at last as a customer we suffer a lot.. In my point I need a new machine but which is feasible.. They r not ready to change a chip...both sales and services making me as I m fool.. Pls considered my query and recover soon... Was this information helpful? | |||
Apr 6, 2019 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Feb 14, 2019 Eureka Forbes Customer Care's response Dear Nithyaraj, Request you to share your registered contact number/customer ID so that my team can connect with you. I'll surely have my team contact you soon for further assistance. Regards, Priya Verified Support Feb 15, 2019 Eureka Forbes Customer Care's response Dear Nithyaraj, I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest. Regards, Priya Verified Support Mar 06, 2019 Eureka Forbes Customer Care's response Dear Nithyaraj, As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query. Regards, Priya | |||
 2 Comments | |||
Comments
Product - not working at all since two days -
regd mobile no -[protected]
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Eureka Forbes Customer Care's response, Feb 14, 2019
Verified Support
Dear Tikam,
I've raised your request with my team in Ulhasnagar. They will surely connect with you at the earliest to service your unit.
Regards,
Priya
I've raised your request with my team in Ulhasnagar. They will surely connect with you at the earliest to service your unit.
Regards,
Priya
Eureka Forbes Customer Care's response, Feb 21, 2019
Verified Support
Dear Tikam,
I've been updated by my team that your concern has been addressed. Thank you for your support and have a nice evening!
Regards,
Priya
I've been updated by my team that your concern has been addressed. Thank you for your support and have a nice evening!
Regards,
Priya
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I have informed my team in Ahmedabad about your request. They will surely get in touch with you at the earliest to service your product. Request your cooperation.
Regards,
Priya
I understand that my team has resolved your concern. Do get back in case you need any further assistance. Thank you for your cooperation.
Regards,
Priya