[Resolved]  Eureka Forbes — regarding aquaguard

Address:18-8-534/12/A/19, Hyderabad, Telangana, 500023

Dear sir/madam
I register complain regarding my aqua guard service on[protected] techician mr sridhar came broke the water supply pipe and went again complain he came and told my mother board was damage he charge me rs 500 and didn’t gave any invoice for that and again he visited and continues water leaked from aqua guard after he repaired that aquaguard light is not coming and taste of water is not well i told he told me not make a complain about this he told he will come and solve the issues i try many times to speak with manager but call centre agents never transfer calls more than 1 month continues im calling to send any good person who know how to work but u guys continues sending the same guy i[censored] people didn’t solve my problem with in 24 hours of time i will approach consumer court and i will complain about ur company how u people cheating to coustomers

I hope u guys will take seriously about this
Thanks
Syed sayeed ullaha hussaini
[protected]
My register mobile no [protected]
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Nov 4, 2019
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2019
Eureka Forbes Customer Care's response
Dear Sayeed,

This is definitely not the kind of experience we wish to deliver. Your issue has been escalated to my service team in Hyderabad & they'll surely get in touch with you at the earliest to assist you further. Appreciate your patience in the meantime.

Regards,
Anita
Verified Support
Sep 27, 2019
Eureka Forbes Customer Care's response
Dear Sayeed,

I understand that my team has resolved your concern. Do get back in case you need any further assistance. Thank you for your cooperation.

Regards,
Anita
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